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Privacy Policy

At True Pulse Inc., we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By accessing or using our website, you agree to the terms outlined in this policy.

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Information We Collect
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We collect information from you in several ways, including when you visit our website, sign up for our services, or contact us directly. The types of information we collect may include:

  • Personal Information: This includes your name, email address, phone number, and other identifying information you provide to us.
     

  • Usage Data: We may collect information about how you use our website, such as your IP address, browser type, pages visited, and other details of your interactions with our website.
     

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track and enhance your experience on our site. These may collect information about how you browse our website, such as what pages you visit and how long you stay on them.
     

How We Use Your Information
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We use the information we collect for the following purposes:

  • To provide and personalize our coaching and consulting services.
     

  • To communicate with you, including responding to inquiries and sending important updates or promotional materials (with your consent).
     

  • To improve our website and services based on user feedback and behavior.
     

  • To comply with legal requirements and protect our rights.
     

Cookies and Tracking Technologies
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Our website uses cookies and other tracking technologies to improve user experience. Cookies are small files stored on your device that track your activities on our website.

You have the option to control or disable cookies through your browser settings. However, disabling cookies may affect your experience on our site. For more information about our use of cookies, please see our Cookie Policy.

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How We Protect Your Information
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We implement a variety of security measures to ensure the protection of your personal data, including encryption and secure servers. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Data Sharing and Disclosure
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We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:

  • To process payments and provide necessary services (e.g., email hosting, scheduling, etc.).
     

  • To help us analyze and improve our website and services (e.g., analytics tools, website hosting).
     

  • If required by law or in response to valid legal processes (e.g., court orders, government requests).
     

International Data Transfers
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Since our business operates globally, your information may be transferred and processed outside of your country of residence. By using our services, you consent to the transfer of your personal data to jurisdictions outside of your country, including Canada, where our servers are located. These jurisdictions may have different privacy laws than those in your country of residence.

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Your Rights and Choices
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As a user, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal information we hold about you.
     

  • Correction: You can request corrections to any inaccurate or incomplete personal data.
     

  • Deletion: You may request the deletion of your personal data, subject to applicable legal requirements.
     

  • Opt-Out: You may choose to opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
     

To exercise any of these rights, please contact us at info@truepulse.ca.

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Children’s Privacy
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Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected personal information from a child, please contact us immediately so we can take appropriate action.

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Changes to This Privacy Policy
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We reserve the right to update or change this Privacy Policy at any time. If we make significant changes, we will post an updated version on our website and indicate the date of the most recent revision. Please review this policy periodically to stay informed about how we are protecting your information.

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Contact Us
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If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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True Pulse Inc.
Email: info@truepulse.ca
Phone: 403-816-3662
Website: www.truepulse.ca

 

This privacy policy ensures compliance with Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), while also addressing international data collection for your global audience. It provides transparency around how you collect, use, and protect user data, and also outlines the rights of individuals regarding their personal data.

SW Calgary, Alberta

In the spirit of reconciliation, True Pulse Inc. acknowledges that our office lays on the land of the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Stoney Nakoda Nations, the Métis Nation, and all people who make their homes in the Treaty 7 region of Southern Alberta

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